Z-Move — Delete your account

Last updated: September 26, 2026

Delete it in the app

1. Open Z-Move and sign in.
2. Go to Profile.
3. Tap Delete account and confirm.

Deletion is immediate and signs you out. If you have a ride in progress or scheduled, finish or cancel it first.

Can't sign in? Message us on WhatsApp from your registered number with "Account deletion request" and we will delete it within 7 business days: wa.me/972592693003

What is deleted and what is kept

Deleted: name, phone number, email, photo, saved places, notification tokens, Google/Apple sign-in link, sessions.
Kept without identifying information: ride and financial records, ratings and complaints, for safety and accounting. Driver verification documents are kept for as long as applicable regulations require, then deleted.

Signing in again with the same number or Google/Apple account afterwards creates a new, empty account.